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Careers

Current Openings

IT AUDITOR (LOCATION: MUMBAI, INDIA)

The IT Security Auditor performs security assessments of client IT environments against various industry standards and regulations including PCI, Hitrust, ISO 27001/2, HIPAA, Sarbanes-Oxley, and others. The IT Security Auditor performs these assessments both remotely and at client sites, gathering evidence of controls in place to assess the controls and identify gaps. The Auditor works with the client, and other ControlCase teams, over the life of the project to ensure that security controls are appropriate and compiles the information gathered in a final assessment report.

RESPONSIBILITIES

  • Interface with clients to review and analyze complex systems (Applications, operating systems, databases, and Networking devices), to identify risks, exposures, define and implement compensating controls.
  • Work independently to collect, consolidate and analyze information required for the evaluation of security controls and gaps.
  • Produce final reports on compliance to detail the controls observed during security assessments in accordance with various security standards and regulations (PCI, Hitrust, ISO 27001/2, HIPAA, Sarbanes-Oxley, etc.)
  • Extensive travel to client sites in APAC and Middle East as needed.

DESIRED SKILLS

  • Bachelor's degree in telecommunications or in computer science. A specialization in information assurance is preferred.
  • 3-5 years' experience in IT security operations.
  • In-depth knowledge and experience in IT Security and Telecommunications, including access controls, network Security, logging/monitoring, vulnerability assessments, system hardening, secure software development, etc.
  • In-depth knowledge and experience with ISO 27000 series, PCI DSS, HIPAA, SOX and risk analysis methodologies and security standards.
  • The following certifications are an asset: CISSP, CISM and CISA.
  • Good knowledge of common office tools.
  • Proficient in English - written and spoken.
  • Good project management and time management skills.

WHAT YOU NEED TO DO NOW

If this looks like an opportunity you’d be interested in right now, please share your updated resume at jobs@controlcase.com, mentioning the Position title in the Subject Line.
If you feel you know someone who would be a good fit for this job, please feel free to pass along this job posting.


IT AUDITOR (LOCATION: WASHINGTON DC, USA)

The IT Security Auditor performs security assessments of client IT environments against various industry standards and regulations including PCI, Hitrust, ISO 27001/2, HIPAA, Sarbanes-Oxley, and others. The IT Security Auditor performs these assessments both remotely and at client sites, gathering evidence of controls in place to assess the controls and identify gaps. The Auditor works with the client, and other ControlCase teams, over the life of the project to ensure that security controls are appropriate and compiles the information gathered in a final assessment report.

RESPONSIBILITIES

  • Interface with clients to review and analyze complex systems (Applications, operating systems, databases, and Networking devices), to identify risks, exposures, define and implement compensating controls.
  • Work independently to collect, consolidate and analyze information required for the evaluation of security controls and gaps.
  • Produce final reports on compliance to detail the controls observed during security assessments in accordance with various security standards and regulations (PCI, Hitrust, ISO 27001/2, HIPAA, Sarbanes-Oxley, etc.)
  • Extensive travel to client sites across North America as needed.

DESIRED SKILLS

  • Bachelor's degree in telecommunications or in computer science. A specialization in information assurance is preferred.
  • 3-5 years' experience in IT security operations.
  • In-depth knowledge and experience in IT Security and Telecommunications, including access controls, network Security, logging/monitoring, vulnerability assessments, system hardening, secure software development, etc.
  • In-depth knowledge and experience with ISO 27000 series, PCI DSS, HIPAA, SOX and risk analysis methodologies and security standards.
  • The following certifications are an asset: CISSP, CISM and CISA.
  • Good knowledge of common office tools.
  • Proficient in English - written and spoken.
  • Good project management and time management skills.

WHAT YOU NEED TO DO NOW

If this looks like an opportunity you’d be interested in right now, please share your updated resume at jobs@controlcase.com, mentioning the Position title in the Subject Line.
If you feel you know someone who would be a good fit for this job, please feel free to pass along this job posting.


APPLIANCE- APAC & AMERICAS (LOCATION: MUMBAI, INDIA)

RESPONSIBILITIES

  • Able to multi-task and deliver consistently on deadlines.
  • To optimize System performance of SIEM, will be able to provide analysis report to team.
  • Able to roll-out changes across the Board with accuracy.
  • Should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager.
  • Drives day to day operations and work plan allocation/management.
  • Take corrective actions based on the customer satisfaction surveys.

DESIRED SKILLS

  • Expert in Linux operating system any flavor (Red Hat / Ubuntu)
  • Have a solid working knowledge of networking technology and tools, firewalls, proxies, and the OSI Model, including TCP/IP protocols and standards
  • Effective communication (written, verbal and listening), organization and time management skills.
  • Willing/able to handle the client
  • Experience on handling client facing environment.
  • Knowledge of SIEM and information security will be an added advantage.
  • Willing and able to travel (up to 50%)

WHAT YOU NEED TO DO NOW

If this looks like an opportunity you’d be interested in right now, please share your updated resume at jobs@controlcase.com, mentioning the Position title in the Subject Line.
If you feel you know someone who would be a good fit for this job, please feel free to pass along this job posting.


IT SUPPORT (LOCATION: BURLINGTON, CANADA)

RESPONSIBILITIES

  • Periodic tasks that need to be performed by our Managed Service team
  • Customer initiated tickets (emails, phone calls)
  • Handle and manage teams working in shifts
  • Effectively motivate teams, retain staff and hire new staff
  • Meet SLAs for various types of tickets
  • Think strategically on how to optimize team workload and increase productivity
  • Managing resolution of technical issues for a distinct set of clients. Clients are internal and external users of our CaaS solution.
  • Troubleshooting complex software application issues. Issues to be resolved require a broad range of troubleshooting skills related to: software functionality, application server set up, database management, data analysis, and third party products
  • Providing excellent client management inclusive of excellent communications, responsive follow through.
  • Prioritizing numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels.
  • Collaborating extensively with peers, Business Analysts, Operations Staff and Account Managers to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of team and the information available to our clients.
  • System administration of client environments including: Tracking all changes and working with our internal teams to ensure optimal performance and response times.

DESIRED SKILLS

  • 1-3 Years’ Experience of working in IT or Technology or Information Security related help desk
  • Excellent written and verbal communications to manage communications with global customers (English will be the primary language)
  • Sound knowledge of computer networks and devices and their purposes.
  • Self-motivated, directed and passionate about what you do.
  • Must be able to work the occasional weekend, holiday and after hours support.

WHAT YOU NEED TO DO NOW

If this looks like an opportunity you’d be interested in right now, please share your updated resume at jobs@controlcase.com, mentioning the Position title in the Subject Line.
If you feel you know someone who would be a good fit for this job, please feel free to pass along this job posting.


SIEM OPERATION ENGINEER (LOCATION: MUMBAI, INDIA)

RESPONSIBILITIES

  • Study current status of Logging for a customer and bring them to expected state to ensure they are using latest version of ControlCase SIEM, parsing of logs etc. in a predefined period.
  • Develop, Support and Enhance event parsing, log collection and storage, compliance automation and identity monitoring activities.
  • Develop & Enhance processes and procedures around security event management.
  • Configure queries, correlation rules, dashboards, alerts, searches, reports, etc., based on operating systems, platform, data type, and other reporting elements.
  • Troubleshoot log collection from networking devices, operating systems, databases, security applications, and more.
  • Gather and understand technical requirements related to functionality, design, and integration.
  • Install and configure the SIEM including all its components, local & or remote log collectors.
  • Plan & execute SIEM migration activities.
  • Identify, design & implement use cases to address PCI compliance along with specific enterprise security requirement.
  • Preferred Certification: CEH, RHCSS, GIAC, GCIH, GCIA, GREM, SANS.

DESIRED SKILLS

  • Expertise with use of regular expressions.
  • Knowledge of building and managing SIEM rules, reports and offenses.
  • TCP/IP, LINUX operating system and features such as vi, iptables, ssh, cat, tail, grep etc
  • Knowledge about security technologies such as firewalls, encryption using keys, SSL, HTTPS, SSH, intrusion detection, routing switch ACLs, VLAN, Span Ports, Network IDS / IPS platforms.
  • Knowledge of building and managing SIEM rules, reports.
  • Experience with enterprise SIEM architecture and components.
  • Experience with either Alien Vault, AccelOps, Qradar, Splunk, Nitro, LogRythm, ArcSight, OSSIM or others will have added advantage.
  • You need to be dedicated, smart & hunger for learning/experimenting with new technologies/tools etc. Good interpersonal, verbal and written communication skills. Result oriented with good analytical skills.
  • Ability to exercise prudent judgment and offer knowledgeable advice. Ability to work both independently and in a team environment.
  • Knowledge on Security standards like PCI-DSS, ISO 27001, etc.
  • Have a solid working knowledge of networking technology and tools, firewalls, proxies, and the OSI Model, including TCP/IP protocols and standards.

WHAT YOU NEED TO DO NOW

If this looks like an opportunity you’d be interested in right now, please share your updated resume at jobs@controlcase.com, mentioning the Position title in the Subject Line.
If you feel you know someone who would be a good fit for this job, please feel free to pass along this job posting.


CaaS - SECURITY TESTING CONSULTANT (LOCATION: MUMBAI, INDIA)

RESPONSIBILITIES

  • Perform application and infrastructure penetration tests, as well as physical security review and social engineering tests for our global clients
  • Review and define requirements for information security solutions
  • Perform security reviews of application designs, source code and deployments as required, covering all types of applications (web application, web services, mobile applications, thick client applications)
  • Participate in Security Assessments of networks, systems and applications
  • Work on improvements for provided security services, including the continuous enhancement of existing methodology material and supporting assets

DESIRED SKILLS

  • Familiarity with vulnerability scanning techniques
  • Experience with various security tools and products like Nessus, Nexpose, Metasploit, nMap
  • AppScan, BurpSuite, Wireshark and tools available on Kali Linux
  • Broad expertise with multiple operating systems such as Linux and Windows, and network services (HTTP, Databases, etc.) and their inherent security issues
  • Vulnerability analysis and application reversing skills
  • Understanding of cryptography principles
  • Ability to present complex, technical information to a variety of audiences, both technical and non-technical, in written and/or oral formats
  • Proficient in the use of word processing and spreadsheet based toolsets

WHAT YOU NEED TO DO NOW

If this looks like an opportunity you’d be interested in right now, please share your updated resume at jobs@controlcase.com, mentioning the Position title in the Subject Line.
If you feel you know someone who would be a good fit for this job, please feel free to pass along this job posting.